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PAYMENT TERMS |
My payment terms are very simple:
Payment is expected within 72 hours of delivery of articles.
The priority given to orders will be commensurate with their payment record. The best payers will be given priority over poor payers, irrespective of the order in which orders are received.
If an order is for more than 5 articles, I will invoice for each 5 as they are written, unless a previous agreement has been made.
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| A. |
The articles have to be amended to meet your requirement. This is done free of further charge. Once the amendments have been agreed, payment is expected within 48 hours. |
| B. |
You have previously informed me that you will not be available to receive them for reasons of vacation or illness. |
| C. |
You have been ill and have been unable to access your emails OR tend to your business. |
| D |
You are broke and cannot afford to pay. We will come to an arrangement. |
If you are overdue with your payment I regret that I cannot accept further orders, or meet any part orders still to be met. In other words, your account is on hold.
In the case of payment not being made I will take legal action to recover the payment due, since your order constitutes a contract. I have no worries about my legal expenses because you will be paying them!
I will, however, make a special exception for those that can demonstrate that are in genuine financial difficulty, in which case I will give them as much time as they need, and even help them with more articles at my discretion.
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PAYMENT METHODS |
1. PayPal: You do not need to be a PayPal member to make payments by credit or
debit card.
2. 2Checkout: You can pay by credit or debit card using 2CO: please inform me and I
will send you a payment link.
3. Personal Checks: I accept personal checks from non UK customers only if you add 10% to the sum due because of my bank charges for cashing foreign checks. UK customers can send cheques at no extra charge.
Contact me by email for my postal address (also on my 'Privacy Policy' page).
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NON PAYMENT
(My regular customers need not read this section) |
The low prices of my article services business depends on rapid payment and a good cash flow.
In the event of payment not being made within 7 days I will take the following steps:
1. I will send you a reminder by PayPal; this takes the form of a representation of the
invoice.
2. After a further 4 days I will repeat this process with a further reminder, and the
same after a further 4 days. This is 15 days after delivery.
3. I will then email you asking if you have problems. This is when you should inform me of
any problems you have in paying: financial difficulties, cannot use PayPal, etc. I am
generally very understanding because I have been in your situation.
4. Failing a response I will continue to email you until I lose patience. There is no time
limit on this, but it will be anytime up to 4 weeks after delivery.
5. I will then telephone you if I have your number, after which you have 24 hours to
either make payment or give me a payment schedule - I can accept payment over
a mutually agreed period of time. For example, if you owe $75, I can accept $25
weekly.
6. FINALLY
Customers who fail to pay are reminded that I own the copyright to their articles until payment has been cleared. I will take action against those that do not pay: I am sick to the back teeth of customers that fail to pay for articles that they are using on their websites or those of their customers.
I lost $2860 last year because of this and am not prepared to allow that to continue.
All they have to do is let me know their problem and I will be understanding. I have struggled myself in the past and understand that people can be on holiday, sick or have family problems, and most of all, can have serious financial difficulties.
I have provided free articles to two people in the past and helped them to recover after a bad period. They eventually paid me once they picked up, so I am not Draconian in this respect - just fair, as I expect my customers to be with me.
However, you must agree that with payment terms of 72 hours, 4 weeks is a bit excessive. After several PayPal reminders, several emails and a phone call where possible, you can't really complain if I have to take it further!
My policy after 4 weeks of non-payment is initially to check where my articles are published (the plagiarism software I use is significantly more powerful that Copyscape) and then inform the webmasters or owners of each of these sites that the articles are published illegally, though I will give you notice* before doing so to enable you to either make payment or inform your own customers of the situation.
*That notice will be to bring this section of my Article Services TOC to your attention! |
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WRITING